Refund & Cancellation Policy
At UpdateMyMap.us, customer satisfaction is our priority. However, due to the nature of our services (digital downloads and updates), certain conditions apply:
1. Eligibility for Refund
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Refund requests must be made within 7 days of purchase.
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Refunds will only be processed if:
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The GPS map update failed due to our error.
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The wrong product/service was delivered.
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2. Non-Refundable Cases
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If you provided incorrect GPS device details.
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If your device is incompatible with our update service.
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If you change your mind after purchasing.
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If the update process was interrupted due to internet or power failure at your end.
3. Cancellation Policy
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Orders may only be canceled before service initiation.
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Once the update process begins, cancellations are not allowed.
4. Refund Processing
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Approved refunds will be credited to your original payment method within 7–10 business days.
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Transaction charges, if any, may be deducted.